Welcome to the Service Management Brain, powered by the USMBOK.

Hover your mouse over the 'Help' thought for some basic information on how to navigate and use this brain.

You can use the links at the top of the window to jump directly to a topic, navigate by selecting any thought link, or enter something you are interested in in the search field at the bottom left by the clock symbol.

Version 4.2a April 26th, 2016